Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Glassified's relationship with you in relation to this website. Please see also our cookie policy, privacy policy, secure payment information, copyright notice and delivery information, which form part of these terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website.

The terms ‘Glassified’ or ‘us’ or ‘we’ refer to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

If you are uncertain as to your rights under these terms and conditions, please contact us for clarification.

Terms of sale

By placing an order you are offering to purchase a product on and subject to these terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. An estimated dispatch time is provided on each product's description page.

Once an order is placed, it is sent directly for fulfilment, so cannot be cancelled or changed. Orders cannot be returned unless otherwise stated, please see our returns policy for more information.

Contract Execution: Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

By agreeing to these terms and conditions, you represent that you are at least 18 years of age.

You may not use our products for any illegal or unauthorised purpose nor may in use of the service, violate any laws in your jurisdiction including (but not limited to) copyright laws.

Products

We have made every effort to display as accurately as possible the colours and images of our products that appear on our website. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right to limit the quantities of any products that we offer. We may exercise this right on a case-by-case basis.

All prices and descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Every item we make is individually handcrafted and unique, so there might be slight variations between the item photographed and the item you receive – but the basic size, design, layout and colours will be the same.

Fused glass is an art form and includes natural variations in the glass, including small bubbles or blemishes. Our designs are all original.

Security

We take all reasonable steps to protect your personal information.  Please see our Secure Payment details and Privacy Policy for details.

Customer service

If you experience any problems or have a complaint, please do not hesitate to contact us. We will do our best to resolve the problem as quickly as possible.

User comments or feedback

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this website or any related service. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Errors, inaccuracies and omissions

While every effort has been taken to ensure that the information on this website is accurate, inadvertent errors may occur.  The information and data included on this site are subject to change without notice.  The services, information and data made available to you via this website are provided “as is” without warranties of any kind.

Changes to terms and conditions

You can view the current version of the terms and conditions at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these terms and conditions constitutes acceptance of those changes.